Welcome to our website. These Terms & Conditions govern your access to and use of our website and online shopping services. By visiting our website or placing an order, you agree to these terms.
1. General Information
Our website offers ladies' ethnic wear, designer suits, traditional outfits, and other fashion products. We reserve the right to update website content, product information, and these terms when necessary, subject to applicable laws.
2. Product Information
We make every effort to display accurate product images, descriptions, fabrics, sizes, colours, and prices. However, slight variations in colour, embroidery, patterns, or appearance may occur due to lighting, photography, or screen settings.
Customers are advised to review product descriptions and size charts carefully before placing an order.
3. Pricing and Payments
All product prices and applicable charges will be displayed on the website before checkout. Shipping charges, taxes, customs duties, or other applicable fees will be communicated where relevant.
Orders are subject to successful payment confirmation, except where an alternative payment method is expressly offered.
4. Orders and Order Cancellation
Once an order is placed, customers will receive confirmation through the contact details provided at checkout, where available.
Order cancellation requests must be submitted as soon as possible. Cancellation depends on the order's processing and shipping status and applicable consumer laws. Any eligible refund will be processed according to our Refund and Cancellation Policy.
We reserve the right to cancel an order in cases such as stock unavailability, pricing errors, suspected fraudulent activity, or other legitimate reasons. Customers will be informed and eligible payments refunded as required by law.
5. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframe displayed at checkout or communicated to the customer.
Delivery times may vary due to the destination, courier services, customs clearance, weather, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping details. Additional delivery attempts or charges, where applicable, will be communicated transparently.
6. Returns, Exchanges and Refunds
Return, exchange, and refund requests will be handled according to our published Return and Refund Policy and applicable laws.
Customers should contact us promptly if an item is damaged, defective, incorrect, or materially different from its description. We may request photographs, order details, or other reasonable information to assess the issue.
Nothing in these terms limits any consumer rights that cannot legally be excluded.
7. International Orders
International orders may be subject to import duties, taxes, customs inspections, or other destination-country requirements. Customers are responsible for charges payable by them where disclosed and legally applicable.
International delivery times may vary depending on customs clearance and local courier services.
8. Customer Responsibilities
Customers agree to provide accurate contact, billing, and delivery information and to use the website lawfully.
Customers must not misuse the website, attempt unauthorised access, submit fraudulent orders, or interfere with the website's operation.
9. Intellectual Property
Website content, including product photographs, graphics, logos, text, designs, and branding, is owned by or licensed to the relevant rights holder. It may not be copied, reproduced, or used commercially without prior permission, except where permitted by law.
10. Privacy
We collect and use personal information as described in our Privacy Policy, including information necessary to process orders, arrange delivery, provide customer support, and meet legal obligations.
Please review our Privacy Policy to understand how your information is handled.
11. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect losses arising from website interruptions or circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded or restricts your statutory consumer rights.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be published on this page with an updated revision date. Changes will apply as permitted by applicable law.
13. Governing Law
These terms are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of competent authorities.
14. Contact Us
For questions about these Terms & Conditions, orders, returns, or refunds, please contact us using the details below.
Business Name: [HR ENTERPRISE]
Email:[ecommerce.hrenterprise@gmail.com]
Contact Number: [+91 9023559681]
Business Address: [D2-903,RAMAA RESIDENCY
UGAT,Palanpur Canal Rd, behind D mart, House, Jahangirabad, Sima Nagar, Surat, Gujarat
PINCODE :- 395005]
We appreciate your trust and thank you for shopping with us.